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Need to Know: Google My Business’ Latest Features

November 12, 2021
September 27, 2023

Need to Know: Google My Business’ Latest Features

Red Shark Digital
Google My Business Q&A

Google My Business is a free tool for businesses and organizations to control their online business across all of Google; this means "Search" and "Map" also. You can completely customize and manage the information that anyone using Google will see when searching for your business. This includes if someone searches for a product or service that you offer.

You can add a "Frequently Asked Questions" section so that anyone who searches for your business can see them. If someone has Google Maps on their phone, Google will send notifications when someone asks the company a question. This service is 100% free, but there are already multiple telemarketing scams trying to con business owners into paying for their "set-up" fee.

Even though most businesses already have a website, Google My Business can get you more exposure than your website can. Google My Business compliments your already existing website and gives your company a better public identity and more of a presence on Google.

The information about your website will appear on Google Maps and Google+. If your business has twenty locations, you can quickly add all twenty on Google Maps for your customers that will all link to the same Google My Business account for you.

Another significant feature is that you will be able to link review pages of your business to your Google My Business page. This added feature could help bring a lot more potential customers to your business. You can also add pictures to your Google My Business page.

People who have added photos have received 42% more requests for driving directions and 35% more clicks to their website. The question and answer feature of Google My Business is currently only available on Android device but will begin being rolled out to all devices soon.

Are you looking to properly optimize your Google My Business listing but aren’t sure just how to do it? Don’t fret, just contact the pros at Red Shark Digital, we’ll have your business listing optimized and ready to go in no time!

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